“In a volatile business environment, we tend to accidentally miss identifying the core issues. The solution-based approach was something that I picked up from my sessions from YK, which meant, first identifying the root cause of the issues and then arriving at solutions for them.
I came from corporate but the work culture at United, being a family-owned business, was not very organized. So we had a bias, thinking we cannot apply all our corporate & MBA principles and learnings in this kind of environment. but that was wrong.
YK proved otherwise by helping us apply those approaches even in this chaotic environment and get solutions out of them. This was possible because of the professionalism brought in by YK.
Personally, the Solution-based approach is my core takeaway from YK and also being a better manager of resources. Amidst the highly unpredictable business is the environment, using the NeoPlannerTM has helped in managing my time effectively.
United was an entity that constantly experimented with new products. Lean innovation is something we worked on and we had absorbed and implemented in a few relevant and applicable areas. We are into manufacturing. So, for us, production and sales are very critical. YK and I exhaustively worked on how we can enhance these two and bring out the best efficiency. We introduced new tools and innovative models for performance tracking, reviewing them weekly or daily. This gave me a better picture of what was happening and what needed to be worked on.
Another thing is the identification of strengths. It helped me understand my strengths and also my team strengths. I started assigning the right tasks to the right people and I could get more out of them instead of pushing them towards something that’s not their strength.
In the Business aspect, United grew past being viewed as a smaller entity thanks to the innovation & strategy by YK.”
VIJAYA LAKSHMI BM
GM. UNITED – HEMA BEVERAGES